I think the trip, overall, was a huge success. Everything went as planned. Having that app “Trip Plans” was fabulous. I referred to that SO many times for details, using both the schedule by day and the pdf of the Final Itinerary. Both had different info that I needed to see…. I think Swiss Travel did a great job of summarizing the itinerary & communicating to me throughout the trip, i.e., when a tour was rescheduled or confirming some (but not all) pick ups. Pretty impressed with their support…. I really appreciated your communication with me during the trip, particularly getting the upgrade back for me…. I had an absolutely fabulous time. I was traveling alone but never felt alone. You did an AMAZING job on this, Amber, and I have already told people about you and your help. We will definitely work together again in the near future!