We can’t say enough about Amber Schwartzkopf as our travel expert. She listens and takes the time to really listen and understand what is important to us. There have NEVER been any issues on any of our trips. Amber has assisted us in US, in the Mediterranean, and Western Europe. We are getting ready for Paris, Amsterdam, Spain, and Portugal. Amber has even started encouraging us for 2021. We would not consider planning travel without her expert advice. The Travel Agent in Indianapolis has a first rate team! We look forward to years of adventure with Amber in the lead. She makes our travel effortless with no worries!
Vali, Thank you so much for being proactive (awesome memory, by the way). Maybe it seems like no big deal to you but this is amazing customer service and is greatly appreciated.
Amber, Thank you again for all of your help planning our trip to Germany and Austria! We are still talking about how it truly was a trip of a lifetime. I was worried about planning a trip for ages 9 to 78, but you took the stress away and helped create a wonderful travel experience. I greatly appreciated the communication throughout the planning process, and keeping us organized with clear schedules, local contacts, and all of our documents. My parents were so happy to return to the cities where they were born, and the boys and I loved having their childhood stories come to life as we toured their home towns. The hotels were all wonderful – excellent locations, beautiful rooms, and great breakfasts to start each day. Transportation was coordinated perfectly, and we were happy with all of our flights, trains, and private transfers. We also enjoyed the tours with knowledgeable guides in Munich, Salzburg, and especially the day trip to the salt mines in Hallstatt. The trip was an unforgettable experience! We are all so appreciative of everything you did for us.
Amber, thank you so much for a well organized trip. We had a wonderful time. Hard to believe it's already done and past. Weather was awesome, the hotels were nice, thank you for everything!
Annie is always a pleasure to work with. She is friendly, professional and well informed. Annie always efficiently deals with any travel issues we have even if they occur last minute. Every trip we have planned with her has been excellent.
Vali, thank you once again for your help and kindness. I’m glad we have YOU working with us.
Brenda helped coordinate a trip for 13 people from 5 different states including one last minute change the week prior to departure. She did an amazing job!
Amazing! Brenda planned the perfect vacation - the accommodations that she had selected for us were unbelievable! We could have never found these gems if we had tried to plan it ourselves. Brenda put a lot of time Into booking us the perfect trip in Hawaii. Never being there I had no clue what all we should do - Brenda took care of that! I cannot wait to work with her again!!!
Easily the best experience I have ever had working with a travel agent. Kelly ask the right questions up front. She listened well, planned and made travel arrangements thinking ahead for me. Timeframes were thought through with my convenience and efficiency in mind. Kelly Shea earned my trust and encouraged me to make better decisions for a best possible trip. I think Kelly’s knowledge and communication skills are exemplary and matched with unbridled energy going above and beyond just for me. If you don’t love your travel agent you’re just not getting the best of what great travel offers.
Kelly planned a beautiful trip to Italy for our family. She found us lovely boutique hotels, knowledgeable tour guides and easy transportation plans. We could just relax and enjoy our time in an incredible place. I would definitely recommend Kelly for all your vacation planning needs!
Wouldn't trust my travel to anyone else. Julie you are amazing!
Thank you very much for working late on this. You're the best Vali. We are lucky to have you.
Mandi is great to work with! She has helped with numerous travel occasions. She responds very promptly to requests and has helped to make wonderful vacation plans for my family and I
You all are magicians! Thank you for everything you do.
Julie was very professional and always available. She gave me great information and was open and honest. She was not tiring to sell me anything but gave me great advice. I really enjoyed working with Julie and we spoke yesterday and she is helping me plan our next trip. I found your agency on Angie's List and you were rated the highest. I have passed Julie's name and contact information to a lot of my friends. I can say enough about how professional and friendly Julie is. You really have a great person here. Don't lose her!
Awesome trip to Greece!! Kelly Shea did a fantastic job planning our trip to Greece! I was recommended to Kelly by a friend who had Kelly plan a trip several years back. Kelly specializes in Greece and has many years of experience visiting as well as living there herself. I am generally a "do it yourself travel planner", however, in a country like Greece, and with limited days, Kelly really made all the difference in developing a well thought out plan. She maximized all our time. Every detail was arranged for us with the best of drivers, tour guides, and hotels. I really trust Kelly and would certainly seek her advise again.
Julie and John M.
This was my first time out of the country and first time using a travel agency and let me tell you the experience I had with Brenda was best in class from the beginning to the end. Everything was thoroughly laid out, she answered all my questions, her follow-up great, and very detailed oriented. While in Australia and New Zealand we didn't have to wait for anything and all our reservations was clearly identified in the 3rd party company systems which made this trip hassle free. I cant thank Brenda enough for this amazing experience. We will be using Brenda again for any trip we have going forward.
After spending hours and hours looking for honeymoon ideas, I found Annie on the internet and had a nice 15 minute phone call with her discussing what we liked and didn't like in trips. Annie emailed me the next day with 4 very detailed vacation plans with brochures and pricing. We agreed on all inclusive resort in the D.R. She booked us VIP and it made all the difference. When we met to get the trip documents, she gave us a lot of good insight and tips as she had been to same resort. No surprises and the whole trip went very smooth. The week at the resort was the best vacation we had ever had. VIP service got us our own concierge and golf cart shuttle service with little to no waiting. Our concierge provided excellent service and a few very nice and romantic surprises for us. Annie gave us her cell number in case we had any problems. I would recommend using Annie Rogers 100% and her ideas are wonderful.