I have found Brenda to be an asset in planning my overseas vacations! Her knowledge and experience in the travel industry provides this would-be-vacationer excellent guidance in choosing tours that include all the sights I am interested in seeing, as well as working out the logistics of connecting flights and hotel check-ins. When someone asks who I recommend to help plan their next vacation, Brenda is at the top of my list!
Our trip was fantastic. The resort was beautiful and the beaches were gorgeous. There was a completely different vibe compared to sandals. If you wanted to sit back and relax and do nothing, you could. If you wanted to be more energetic and party, you could do that also. We really enjoyed the shows they put on at night and the resort as a whole. Thank you!!
Brenda started making my travel arrangements almost 20 years ago. She has always been so helpful and efficient at finding great options and great deals. For example, before I knew that she had returned to working at The Travel Agent, Inc. I called four rental car agencies to get quotes for an upcoming trip, then I discovered Brenda was back at work so I called her and of course she found a better deal than I had! Next time I'll be able to go straight to her, save all the time and hassle, and know that I wouldn't have been able to get any better price than what she can find with all the resources that are available to her. I have lots of places I would like to visit in the future and with Brenda coordinating arrangements, I know all the details will be covered. Brenda is so pleasant to work with, and I'm thrilled that she is back!
Brenda Walters is an outstanding travel agent. She handled the travel needs of a large company I previously worked for, and I used her to book my honeymoon and anniversary trips. Her extensive travels allowed her to plan amazing trips for me and at great prices too! Her friendly and outgoing personality made her a pleasure to work with. She works hard to make sure your travel needs are met.
Brenda has handled my travel arrangements for many years and I've never been disappointed! All the little details and any issues are handled quickly and professionally. She continues to find me the best prices and the most fabulous places to visit. Whenever I am considering a trip, business or pleasure, my first call is to her. She's a travel genius!!
Excellent. Brenda is helpful and very knowledgeable about each destination we have chosen. I would highly recommend her to our friends for their trips. She is also very honest and approachable.
Brenda was easy to work with. She listened to us regarding what we wanted to see and do on our trip and the recommendations that she gave us were very good. There were a few specifics that we wanted and she helped us with the arrangements and helped everything go smoothly. Can't say enough positives to explain how nice she was to work with; I'm sure we will be paying her another visit to help plan our next adventure.
Brenda was nice to work with and responded to e-mails promptly. My husband and I appreciate her referral to Amawaterways- it was an incredible experience! Riverboat cruising at it's finest! Great service and food. All shore excursions are included. And they had various activity levels that accommodated my 85 yr old Dad! My husband actually found better pricing on airfare, which worked out well. She did let me know that several travel agents had left recently, leaving her a little over worked. I contacted her about a week out for final papers we needed before traveling, but she had everything in order!
We always knew my Mom's family was Sicilian, but after doing some ancestry research, we found that all her grandparents were from the same city! I knew we need to be able to do a custom tour not only to visit that city, but also because of my Mom's mobility issues. I'm so glad I reached out to Brenda! She did an amazing job finding us the best flights, and putting together the absolute best itinerary. It was everything we'd dreamed and it was so well prepared.
Brenda planned the perfect three week trip for us. It met our expectations and fit our style perfectly. She was responsive to our needs and was willing to continue checking on portions of our trip up until we left.
Brenda was very helpful, knowledgable and responsive whenever we had questions or concerns regarding the planning and executing of our trip. This was our first time to Hawaii and we wanted it to be special. We knew which islands we wanted to see, but were very novice in where to stay, etc. Brenda really asked a lot of questions regarding what we liked to do, what types of resorts we enjoyed and a host of other questions in order to tailor our trip specifically for us. We were very pleased!!!!
I was pleased working with her - She did a great job
She was excellent to deal with!!! She got 18 of us dumped on her when our local agent decided to quit working for travel agent . She went above and beyond to make sure everything was taken care of. She emailed our concerns about the resort and copied me in on her email to them and got us 3 points of contact at the resort in case we ran into any issues. I was point of contact for our group and she fed ex'd all our travel documents to me to distribute to everyone in our group and when it came, each persons paperwork was organized and in a folder so everything didn't get mixed together VERY PROFESSIONAL!!! She always made herself available if we had any questions and always returned our calls in a timely manner. I highly recommend her
We had a great trip that went well in every way. They were no problems with connections, arrangements, travel or tour/cruise. Brenda was very helpful in the planning process, giving us good advice and handling the logistics. We would highly recommend her to others and would use her again for planning another such trip.
Brenda went above and beyond to make sure that our high school daughter's trip went smoothly. We felt confident and would highly recommend her!
Brenda was great helping me get everything I needed for a trip to Italy for three people with only a weeks notice......
Prior to speaking with Brenda about booking the honeymoon, I had done some research on several locations, of which I gave to her to figure out the best resorts. She came back with several recommendations for each destination with pro's and con's for each and really helped us make an informed decision. She was easy to communicate with and if she didn't have an answer, she was quick to research and respond. The honeymoon in St. Lucia was excellent and made better by her recommendation to use a private transfer (used the driver later in the trip to go to the Gros Islet street party), her suggestion of the butler service and the knowledge of all three Sandals resorts on the island. We also decided on the Joe Knows tour based on her advice and other glowing reviews. My wife and I were blown away by our whole honeymoon experience, from the flight schedules to the great information Brenda gave us, I would definitely use her again!
Our Trip Rocked!
Our trip to St. John Island was flawless thanks in large part to the careful planning and connections of our travel agent, Brenda Walters and The Travel Agent, Inc. Our cottage was spectacular with what had to be one of the most amazing views available on earth. Our connections could not have been easier or more stress free. We're so pleased with the advice and counsel we received from Brenda through The Travel Agent for this once-in-a-lifetime trip.
This was my first time out of the country and first time using a travel agency and let me tell you the experience I had with Brenda was best in class from the beginning to the end. Everything was thoroughly laid out, she answered all my questions, her follow-up great, and very detailed oriented. While in Australia and New Zealand we didn't have to wait for anything and all our reservations was clearly identified in the 3rd party company systems which made this trip hassle free. I cant thank Brenda enough for this amazing experience. We will be using Brenda again for any trip we have going forward. Kindest Regards, AG
Brenda was very helpful in planning our trip. I was going as part of the wedding party for my friend. Most of the details were already taken care of through the bride & groom, but Brenda worked with me to make sure I got the best deal on everything based on my needs. Thanks!
We went to St. Lucia Halcyon Beach Sandals Resort for our honeymoon and it was excellent. It was a very quiet resort that was relaxing, but the Sandals staff also kept you entertained at the pool each day. This was our first time going to a Sandals resort but I cannot see it being our last after the great experience we had. The staff at the resort was very friendly and helpful with anything we needed. The restaurants were also very good throughout the resorts we went to on the island. We did the Joe Knows Tour while there. We only wanted to do one day off the resort, and glad we picked this one. It had a little of everything, mud bath and waterfall in the volcano, lunch at base of Pitons, snorkeling, and drinks while on board. I would definitely recommend this vacation to others as well.
It was a pleasure to work with Brenda. She took all of our vacation wants and provided us with the best options within our budget. We added and took away things along the way and she was always very responsive and friendly. We had a great honeymoon thanks to Brenda's help in coordinating the trip! I would recommend her for anyone looking to book a vacation.
Brenda was thorough and patient in helping us plan a complicated three week trip spanning three countries. She worked with us for weeks to ensure that every detail of our vacation was as we wanted. She never seemed annoyed or frustrated when we requested more changes or tweaks to the itinerary. Once we were on our vacation, and issues began to crop up due to the lack of organization of the tour operator (Goway), she was responsive to our frequent email requests for assistance when we were not getting anything from the operator. She was in constant contact with Goway in an effort to rectify the mistakes they made and try to get our vacation back on track. She could have easily said, "Not my problem," but she didn't, and we appreciate that. Without her advocacy with the tour operator, our vacation could have been a complete disaster.
This trip was exceptionally well planned and effectively carried out in all dimensions. All aspects of the trip went according to what was anticipated. We would highly recommend this trip to all.
Chose Brenda on recommendations from friends. ..thank you friends! The package she put together for us was fantastic. The flight, the itinerary, the accommodations and the choice and flow of the day trips were wonderful. Thanks to mother nature for beautiful weather and it all made for an unforgettable experience! Thank You Brenda
Brenda was so helpful in planning our honeymoon. We started planning about a year out and it took us forever to make a decision, but Brenda was so patient and always gave us more options when we asked. I would definitely recommend her for anyone planning a big trip!
Brenda did a great job finding my husband and I the perfect vacation for our Anniversary. She listened to what we wanted, did her research and came back with options. She was very friendly, professional and answered all of my questions. I highly recommend Brenda and will use her in the future.
What a great trip. The travel experience was as expected with no surprises. We had great flights to and from Houston and seamless transport from airport to Galveston port. Using this port, compared with Florida, saved nearly $400 between flights and cruise for a party of 2. The cruise was excellent and the ship had entertainment, nearly around the clock and for all ages. The ports of destination (Roatan, Honduras - Belize City, Belize & Cozumel, Mexico) were wonderful experiences and the April weather couldn't have been any better (at least until we returned to rainy Texas at trips end :) ). We would definitely recommend this trip and plan to "cruise" again sometime in the near future.
The cruise recently planned for my wife and me worked out perfectly in all aspects from air travel through ground transportation and a hotel stay and the shipboard experience itself. We are very pleased with the planning service given by Brenda. She was patient and flexible. We expect that she will do the planning for other trips that we have in mind.
I recently used Brenda Walters to assist me in finding the best price for a rental car while I was vacation in Seattle. I had already tried calling several companies and was finding extremely high rates even with group discounts. Brenda was able to beat all the prices I had been quoted and when I got to the rental car counter I was also given a free upgrade, so she not only found a company with a great price, but also who provided great customer service. I would highly recommend giving Brenda a call if you are planning any kind of travel!!!